Academic Technology @ Palomar College

Academic Technology Computer Labs

Computer Lab LayoutThe ATRC computer labs are located on the ground floor of the San Marcos campus library.  They are for the use of current, actively registered students only.  Public computers are available on the second floor of the library.  Student (or staff) login is required to use the ATRC computers.

There are 144 computers available to students in the AT labs.  There are two classroom labs, LL-104 and LL-109 with 30 student workstations each and 1 instructor’s workstation each.  The classroom labs can be reserved to hold semester length classes as long as the classes require the regular use of computers.  See below for reservation procedures.  The classroom labs are in use approximately 50% of the time for classes, and serve as open labs the remainder of the time.  In addition to the classroom labs there is a large central lab (LL-103) comprised of 80 student workstations accessible on a first come first served basis.  In the public lab area there are also 4 specialized ADA computers equipped with special software and seating arrangements.  The 4 specialized computers are intended for disabled students during hours that the Disabled Resource Center (DRC), also located on the first floor of the library, is not available.

The ATRC administers a 4-computer faculty technology center in room LL-111.  These are higher-end computers equipped with specialized hardware and software and are intended for faculty users only.

For information about the labs, or to reserve classroom labs, contact one of our lab managers:

Myrna Valencia Myrna Valencia
Lab Manager/Support Tech.
Phone ext. 2657
mvalencia@palomar.edu
Office: LL-103
Brian Chan Brian Chan
Lab Manager/Support Tech.
Phone ext. 3761
bchan@palomar.edu
Office: LL-103

Computer Lab Hours

Student Computer Lab Operating Hours
Monday – Thursday 7:30 a.m. – 9:00 p.m.
Friday 7:30 a.m. – 4:00 p.m.
Saturday 9:00 a.m. – 1:00 p.m.

Closed Sundays and District Holidays

Lab Rules

The labs are intended to be a place that students can work on academic assignments, projects and research. Anyone disturbing the order or safety of the labs will be asked to leave. To keep our labs safe and convenient, we require that you follow these rules:

  • Students must follow the Palomar College Student Code of Conduct
  • Individual students must give preference to class use of the labs.
  • Students must not attempt to boot from external devices or install software not already installed on the lab workstations.
  • Internet users must agree to the following additional lab ruls.
    • Reconfiguration of the programs is not allowed. Please do not change the way programs operate.
    • Students must not download files or execute of downloaded files.
    • Students must not use illegal file sharing programs or illegally download or redistribute copyrighted materials.
    • Chat rooms or games are not allowed unless assigned by an instructor.  (Proof of assignment will be required.)
    • Viewing of pornography is not permitted unless assigned by an instructor.  (Proof of assignment will be required.)
    • Palomar College shall not be held responsible for any information or programs obtained from the Internet.

By using the lab computers you have agreed to abide by all lab rules.

Student Rights/Privacy of Student Records

Pursuant to CAC Title 5, section 54606 and subsequent sections, you may request an opportunity to inspect any and all student records related to you. In general, no person has access to your student record without your written consent. Access may also be obtained without your consent pursuant to court order. Parents of minors do have access. Parents of non-minor students do not have access, except when written permission is received from the student. For more information about privacy of student records, see the Palomar College Class Schedule or Catalog.

Related links:

Lab FAQs

Why do I have to login to use the lab?

The Academic Technology Resource Center labs are intended for the academic use of currently registered students. Use of the computers is restricted by login. If you are not an actively enrolled student please use the computers on the second floor of the library or in some other lab on campus.

How do I login?

Use your 9-digit student ID number as your username and your eServices/Blackboard password. If you have forgotten your password go to the eServices web site and reset it using your reminder question. If you have also forgotten your reminder question, call enrollment services at (760) 744-1150 ext. 2164.

How do I save my work?

We recommend saving your work on a USB flash drive. You can also save to a recordable CD or DVD. If you do not have media on which to save you can email a copy to yourself with a web mail client. You can also save to the cloud if you have an account with Microsoft SkyDrive, DropBox, Box, or some other cloud storage provider. Palomar College does not supply cloud or network storage for students. Work cannot be saved on the lab workstations. Each time they are rebooted all data saved to them is lost.

How much does it cost to use the computers?

There is no charge for using the computers. However, please note that there is a charge for printing from the lab computers. The charge for printing in black & white is 10 cents per page. The charge for printing in color is 30 cents per page.

What type of computers are in the lab?

All of the computers in the lab are Dell computers running Windows 7. There are no Apple computers available in the lab.

Are there adaptive computers in the lab?

Yes. There are 4 specialized computers, 3 are located near room LL-109 and the other near the lab help desk. These are for use when the DRC computer lab, located in the lobby of the ground floor of the library, is not open. You must be certified in their use by the DRC staff.

When is the best time to use the computers?

The lab tends to be filled during the middle of the day (from about 8:30 a.m. until 5 p.m.). If possible, try to avoid dropping by the lab at these times, as you will most likely be required to wait in line to use the lab.

How do I make suggestions to improve the lab, or complain about something in the lab?

Any of the lab techs will be happy to provide you with a form to write down suggestions, comments, or (although hopefully not) complaints. You may give the form to a lab tech.

How do I contact the lab?

You can call us at (760) 744-1150 ext. 2657 or ext. 3761. You may also come into the lab (there is always an assistant on duty when we are open), or e-mail mvalencia@palomar.edu, or bchan@palomar.edu.

How do I make a reservation to use the lab?

There are no provisions for individual students to reserve time in the lab. If you need to use the lab and are concerned about lab availability, call us at (760) 744-1150 ext. 2657.

If you are an instructor or an administrative department representative, you may reserve one-time events in the lab. To reserve time for your class or departmental event, either call the lab at extension 2657 or come into the lab in person and ask to speak with the lab manager, or email one of our lab managers (mvalencia@palomar.edu or bchan@palomar.edu) with your request. All classes should be reserved at least one week in advance, and the lab is available on a first-come first-served basis. It is not unusual for classes to reserve time more than a year in advance, so if you know when you will want to be in the lab, contact us as soon as possible. Please remember that your class should not be considered reserved until you have received confirmation from one of the lab managers.

I am an instructor, how do I get software loaded into the lab for my class to use?

First you have to have the distribution copies of the software, with enough licenses for use by your students. This is important, so that we do not violate any copyright laws or license agreements. Next, contact the IS help desk at ext. 2140 with information about this software. For installations for the Fall semester, have the software to us by June 30, for the Spring semester, by November 30, and for the summer semester by April 30. After the installation and testing, you will be notified that your software is ready for use.

Can I use my own software in the lab?

No. It is a violation of lab policy to install your own software, run your own software off external devices, or otherwise modify the software already installed in the labs.

Can I download files from the Internet in the lab?

Yes, provided you respect all copyright laws. Downloading music or video files from peer-to-peer file sharing networks or otherwise redistributing copyrighted materials is not allowed.

How can I set up an e-mail account?

Palomar College provides e-mail accounts to all students. Click here for more information on how to activate it. You may also quickly set up a free gmail, hotmail, yahoo mail, etc. account at any time. Please note: Palomar College has no affiliation with any of the Internet based e-mail services. These services are not supported by Palomar College staff, and we can be of no help with details of account information.

Lab Reservations

Please note that we no longer maintain public lab calendars on the Internet.  To reserve time for your class, call one of the lab managers listed above or come into the lab in person and ask to speak with the lab manager.  All classes should be reserved at least one week in advance, and the labs are available on a first-come first-served basis. It is not unusual for classes to reserve time more than a year in advance, so if you know when you will want to be in the lab, contact us as soon as possible.  Please remember that your class should not be considered reserved until you have received confirmation from one of the lab managers.  Be sure your class needs to use the computers.  We will not reserve labs for classes that do not need the computers as part of normal classwork.

Software Installation

If you have software or web services that you wish installed in the ATRC computer labs, you must get the software to us, along with proof of licensing, according to the following timetable:

Installation for semester Software and proof of network licensing must be received by
 Fall June 30 prior
Spring November 30 prior
Summer April 30 prior

Faculty Technology Center

The faculty technology lab is located in room LL-111.  It is intended as a work area where faculty members can access scanners, webcams, microphone headsets, and specialized software like Camtasia, Sound Forge or Adobe Premiere.  AT staff are available to assist you with your projects in the lab.  Staff is available from 7:00 AM to around 5:00PM Monday-Friday.  There are only four computers in the lab (and one is in a soundproof booth).  The computers are available on a first-come first-served basis and cannot be reserved.

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