Current Blackboard Version
Last Updated: August 2013
There are no serious known issues at this time.
Reporting Problems with Blackboard
If you have any problems with Blackboard please contact us.
The upgrade windows to future versions of Blackboard will be:
Note that the August 2014 upgrade falls over the weekend before the final week of 8-week summer session classes. Be sure to take account of this when preparing syllabi for 8-week classes, especially fully online classes.
Service Packs are delivered from Blackboard regularly, and we apply them during an upgrade window between semesters, except in the case of the summer semester, when there is inadequate time between semesters and the upgrade must be preformed after the end of 6-week summer classes but before the end of the 8-week classes. We apologize for the inconvenience, but the calendar does not allow for any other option. We will upgrade the system and return it to service as quickly as possible.
Teaching with Blackboard Screen Videos
We have produced a number of brief how-to videos, supplementing them with many more produced by Blackboard, Inc., to assist you in learning how to use Blackboard. Click here to access them.
Use our online Help system. Submit a ticket for direct assistance, or read the knowledge base to find answers. For the most commonly asked Blackboard questions, you might also want to take a look at the Blackboard Questions FAQ.
Matrix of supported operating systems and browsers
The Top Faculty Blackboard Question
How do I make my course available?
Login to Blackboard
Click on the link in the My Courses area to enter your course
Click the Customization link in the Control Panel (on the left of your screen beneath the course menu).
Click Properties under Customization.
Click the Yes radio button in area 3 of the resulting Properties form.
What is the Blackboard Course Life Cycle (i.e., how long will my courses remain on the server)?
We keep the current semester, the previous 3 semesters, and the future semester (as soon as future courses are created in Peoplesoft, approximately 90 days before the start of a semester) in our Blackboard database. Courses are pruned from the system on a rolling year schedule. For example, at the conclusion of the Fall 2012 semester, the Fall 2011 courses are pruned from the system. Immediately on the conclusion of the spring 2013 semester the spring 2012 courses will be pruned, and so on. Click here for a full explanation.
For this reason, we strongly recommend that professors make both archive and export copies of their courses once they are complete so that if they only teach a course every 2 years, say, they will be able to restore the content from the archive file. Course archives contain all course content AND all student work. Course exports contain only course content, without student enrollments and work.
Student access to courses is different. Students can only access the course, during its life cycle, from the time the instructor first makes the course available until two weeks after the semester in which the course was taught. We disable student access to courses at this time. Student work and grades are available to the instructor at all times, but not to the student. If a student later needs access to the course to complete an incomplete, contact us for assistance.