An oft asked question at the start of each semester is “can I get cheap software?” The short answer is “it depends.” Continue reading “Software for Students”
Here’s a brief round-up of recurring questions from students about how Palomar’s Blackboard system operates. If you think of any other questions you want answered, either post in the comments or open a ticket in the ATRC Helpdesk. Continue reading “Student Questions Re: Blackboard”
Not sure how many Palomar students have tried out the Blackboard Mobile app for accessing Blackboard courses, but recently the Blackboard company launched another phone app which may be of interest. Called “Bb Student,” the app is for iOS and Android phones. Continue reading “Bb Student app for iOS and Android phones”
I’m certain you’ve received bulk messages, either on paper through the mail or (often as spam) though email. Often those messages use a function known as “mail merge” to modify the content of the message to show personalized information. Although that sort of function can be awkward if used poorly, Blackboard has limited options to get a “mail merge” effect out of your Blackboard content.
This function was originally intended for developers to be able to list personal details, but these “tokens” will work for students and instructors within Blackboard courses as well. Most of the tokens available are fairly useless (for details see the complete list), but there are three that you may get some use out of: Full Name, Username, and Course Name.
Whenever you are posting content using the Content Editor within Blackboard, including where students post to discussion boards, you can simply put these place-holders, and when viewed the correct information will display.
|Full Name||@X@user.full_name@X@||David Gray|
|Course Name||@X@course.course_name@X@||2014 Fall DEMO 100 Demonstration Course 79999|
Using these tokens, I could post a piece of content like:
@X@user.full_name@X@ (@X@user.id@X@), welcome to @X@course.course_name@X@.
Which, after submission, would display like this:
David Gray (012345678), welcome to 2014 Fall DEMO 100 Demonstration Course 79999.
Sadly there is not a token for “only first name” so the full user’s name is the best you could hope to use for personalizing. These tokens should also work when using Blackboard to send email or post announcements, but I do recommend testing to be certain you have the code correct before blasting out a message to everybody in the course.
In July of 2013 I had the opportunity to attend the Blackboard World conference, and it was intense. Next week I’ll be able to attend the 2014 Blackboard World conference, and before that happens I wanted to reflect on the past year’s experiences with Blackboard here at Palomar.
Last July I challenged faculty to work with me to review their course workflow and layout; sadly only a couple faculty took me up on that. But the offer remains open, to have a one-on-one meeting (or more, if desired) to have someone completely ignorant of your content (that’s ME, of course) offer an outsider’s perspective of your course design. And, naturally, help in executing any changes you may decide to make after the review.
During the last eleven months I’ve posted in depth on several topics that were exposed at the conference in 2013:
- Blackboard Test access logs
- Improved interface for changing course availability
- Blackboard Test availability exceptions, to support ADA time extensions
I also posted about the way that SafeAssign will be integrated with the regular Blackboard Assignment tool. However, we still don’t have that change in place… but we will when our Blackboard environment comes back from the August 11 upgrade and maintenance window.
The number one student problem over the last year has really boiled down to web browser security issues. And of course we have all just completed a shift over to using Blackboard’s Managed Hosting service instead of hosting a system here on campus, making “help me move my course content to the new system” our number two faculty problem over the last year.
For anybody with the misfortune to teach using Palomar’s Blackboard system in Fall of 2013, you’ll be well aware of what our number one faculty problem was. Now that we are running via Managed Hosting though, we should have no fear of a return of the horrid system performance we saw last year.
And, because I keep hearing this rumor about our fate with Managed Hosting, let me clarify things: Palomar’s Blackboard system is physically located in Chantilly, Virginia, but the support staff you deal with are still exactly the same. In the last twelve months Chris Norcross, Shay Phillips, and I have fielded 2318 support tickets relating to Blackboard using our helpdesk system, and we will continue to be here to help moving into the future.
This is an an effort to anticipate some questions faculty may have about the upcoming changes to Palomar’s Blackboard environment; should you have additional questions, feel free to pose them in the comments here, or contact us separately in Palomar Blackboard support.
However, one question I am unable to answer at this time is “when are the Summer 2014 courses going to be available to faculty?” As soon as there is an answer I can share, rest assured I will post about the details.
What is this Managed Hosting for Blackboard thing I keep hearing about?
Palomar’s Blackboard system will be undergoing a significant behind-the-scenes change in the very near future. In the past our Blackboard system has lived on the main campus in San Marcos; starting with Summer 2014 we will be using the Blackboard Managed Hosting service to house our system.
Benefits of this change include:
- Reducing expected upgrade windows from 4 days to 24 hours or less. (Blackboard techs claim 12 hours is typical.)
- Eliminating the need to run the “pre-Fall” Blackboard upgrades during 8-week classes; any upgrades required in August can be scheduled in the few days between end of Summer and start of Fall.
- Increasing system monitoring from “Palomar ATRC business hours” to 24/7/365, which should minimize any potential down-time due to technical problems.
- System up-time of 99.8%, guaranteed on pain of monetary penalties.
- Improved integration between Palomar’s Blackboard environment and various publisher’s content systems. (i.e. WileyPLUS, McGraw-Hill Connect, Pearson’s MyLab)
How much of my time is this going to waste?
Little to no extra time. The process for transferring materials into your new courses on the Managed Hosting system should not take appreciably longer than the traditional Course Copy tool did.
Will I be able to simply Course Copy from old semesters to this Managed Hosting system?
No. Because the course copy tool only works between courses on the same Blackboard system it will not be possible to copy directly from your older courses into the new course sites on the Managed Hosting system.
Instead you will need to use the Export/Import process, in which you use the Export Course function in the old course, save the export file created onto your computer, then use the Import Package function in the new course. This process will be fully explained as a step-by-step document in a future posting.
Can’t you just do this for me?
As always, ATRC staff are completely willing to work with faculty one-on-one, either in your offices on campus or in the Faculty Technology Center in room LL-111. However there is enough ambiguity about what content each instructor wants transferred that we would not be able to simply move your content without directly involving you in the process.
If you would like to set up an appointment to meet with one of our techs, please file a ticket in our helpdesk at https://www2.palomar.edu/atrc/helpdesk/ and indicate when you would be available to meet. We will try to match our schedules to yours, to make this as painless a process as possible. We will also be offering several “Blackboard migration assistance” sessions in the Faculty Technology Center in room LL-111 on the San Marcos campus. Details on the session dates and times may be found online at http://www2.palomar.edu/pages/atrc/workshops/ .