Academic Technology @ Palomar College

Blackboard Course Copy

Blackboard Course Copy
As faculty may have noticed, the Spring 2013 courses now exist within Blackboard (in accordance with our policy of creating courses 90 days prior to the new semester). Of course, all these new courses are empty shells, so now is when you might want to use the Course Copy tool to transfer material forward from an older course site. To begin the course copy process, start in the Source course. That is, go into the older course which already contains your course materials, and use the copy tool there to transfer material to the new course site. (If you go into the empty new course site and try to use the...
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Blackboard Mobile Learn App Licensing

Blackboard Mobile Learn App Licensing
As many faculty are already aware, there is a Blackboard Mobile Learn app available for iOS and Android devices. That isn’t news, as the app has existed for a couple years now. What is news relates to a change in the way that app is licensed. Previously the app was usable only by certain devices using certain connections, in a fashion that was confusing to explain. Unless, of course, the institution you were attending actually purchased a license, in which case everything just plain worked. That last is still true, that the institution can purchase a license to use the Mobile Learn app…...
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Tales from the Knowledge Base: Blackboard Information for Faculty

Tales from the Knowledge Base: Blackboard Information for Faculty
As mentioned on this blog recently, we upgraded Our Helpdesk System as of the beginning of August 2012. As part of that process the techs had the chance to update all of the articles in our Knowledge Base, so to the best of our abilities all that information is correct and accurate. However, we’re often asked the exact questions from our knowledge base, leading me to believe that folks are unaware that these things are documented. So, let’s take a look and see what interesting tidbits are hiding out there… For the purposes of this post, I want to focus on the Blackboard articles in...
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Browsers and Blackboard

Let me lead off by saying that this is entirely my own personal opinion. However, I’ve had a LOT of experience supporting users on a variety of web browsers using our Blackboard system here at Palomar, so I am basing that personal opinion on a good deal of both personal experiences and anecdotal evidence. What I’m talking about is the question I typically do my best to dodge: “What web browser should I use with Blackboard?” First off, there is no “should.” If you have some strong reason for using one particular browser, go right ahead. None of the browsers are...
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Academic Technology Services

Academic Technology Services
We are excited to be starting another semester at Palomar College.  This article will briefly outline some of the major services performed by the Academic Technology department—known as the Academic Technology Resource Center (atrc).  We are physically located on the ground floor of the library building on the San Marcos campus, but most of our work, except for the physical computer labs and in-person training, is virtual. Blackboard First, we maintain the Blackboard system used for online and technology enhanced education.  Actually, it is systems, not system.  In addition to our production...
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