PALOMAR COMMUNITY COLLEGE DISTRICT
FRONT DESK PERSON/DATA ENTRY
To provide general office assistance in support of an assigned function; to perform a variety of clerical and secretarial tasks; to provide information to students, faculty, staff and the general public and maintain a variety of records and files.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from higher level supervisory or management staff.
ESSENTIAL AND MARGINAL FUNCTION STATEMENTS
Essential and other important responsibilities and duties may include, but are not limited to, the following:
Perform a wide variety of clerical and secretarial tasks in support of an assigned function including, typing, filing and copying.
Serve as receptionist: Answer multi-line telephone and greet guests’ and provide information to students, faculty, staff and the general public relative to assigned function.
Maintain accurate and up-to-date files and records for assigned area; and monitor various logs and files for current and accurate information.
Review completed forms for accuracy and completeness.
Refer students, faculty, staff and general public to appropriate departmental staff, departments, and resources.
Post bulletins and messages requested by staff and faculty.
Operate a variety of office equipment including a copier, calculator and computer; enter important information into the computer.
Assist with special projects as needed.
Perform related duties and responsibilities as required.
Modern office procedures, methods and equipment including computers.
Principles and procedures of record keeping.
Have good customer service.
Perform various clerical tasks in support of an assigned function.
Serve as a receptionist, answer multi-line phone, greet students, faculty, staff and general public.
Maintain accurate records and files for assigned area; and monitor various logs and files for current and accurate information
Analyze situations accurately and adopt an effective course of action.
Respond to request and inquiries from students, faculty, staff and the general public.
Work independently in the absence of supervision.
Understand and follow oral and written instructions.
Communicate clearly and concisely, both orally and in writing.
Operate office equipment including computers and supporting word processing and spreadsheet applications
Establish and maintain effective working relationships with those contacted in the course of work.
Experience and Training Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
One year of clerical experience.
Equivalent to the completion of the twelfth grade.