Knowledgebase
Knowledgebase: Blackboard
Blackboard Collaborate Mac OS X 10.8.4 users who are unable to launch
Posted by David Gray on 06 June 2013 03:30 PM

Blackboard Collaborate Support Notification for Mac OS X 10.8.4 users who are unable to launch Web Conferencing sessions and recordings.

Affected Platforms

Mac OSX 10.8.4

Issue

Recent security changes released by Apple may prevent Web Conferencing customers from launching Blackboard Collaborate sessions and recordings. Customers using OS X Mountain Lion v10.8.4 will be affected. The security changes no longer allow users to auto-launch JNLP files.

For additional details and information regarding how to enter sessions or play recordings if you have installed this update please reference knowledge base article 2940.