Palomar Email and Canvas and Bears… oh my!

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Dramatic changes have been made to the way that email address information is sent to the Blackboard and Canvas learning management systems (LMSs), which is likely impacting the way students and instructors can communicate about their classes. For many years students had the option to list a “preferred” email address, which the Palomar LMSs received as the address where students wanted to receive information. That customization is no longer an option for students.

Now the email address designated by Palomar is the only one which will be sent to the LMSs, so by default all students would need to check their Palomar student email address to find out about messages from the professors. (Details on this change can be found online at the remnants of the previous student email system.) Questions related to the Palomar email systems (for students and faculty both) should be addressed to the Information Services department.

For those faculty and students still using Palomar’s Blackboard system, this means that any email sent from Blackboard will only be available in the Palomar email system. Blackboard only allows for one email address to be on record per user, thus must be what is sent from eServices.

Fortunately Palomar’s Canvas system has additional options. Email notices sent from Canvas will, by default, go out to the Palomar student email address, but users have the option to set additional contact points (such as a personal email address, cell phone number, or even a Twitter handle). When a user sets these new contact points, notices will not send to them by default, but users can then set their notification preferences to determine which contact points will receive notices about which activity.