Your Blackboard Login Information
- Your username is your nine-digit Palomar ID number.
- Your password is whatever you’ve set in the eServices system.
- If you don’t know either of those, use the form on the eServices site.
Please note that Blackboard is not the system for enrolling in classes. For help enrolling in a class contact the Enrollment Services (Admissions) office, by phone at 760-744-1150 X2164. Once you have updated your eServices password, wait about half a minute then try to log into Blackboard again.
Account Creation and Timing
It can take a bit of time for changes in enrollment system to percolate over to Blackboard, so if you have just signed up for classes it may be up to three hours before you will see the new course listed in Blackboard. Similarly, if you just applied for admission to Palomar, it may take up to three hours for your Blackboard account to be generated.
Questions about your course content?
Most of the questions students have about their Blackboard courses revolve around the actual course content or course layout, so most questions really need to be asked of your instructor. To find contact information for your instructor, please visit the Palomar College Directory and either search for your instructor by name or look up the department contact information.
Other Help Issues
If you are having trouble enrolling in a class, or if you are having trouble using the eServices system, you should contact the Enrollment Services office. They can be reached by phone at (760) 744-1150 ext. 2164, or by e-mail at firstname.lastname@example.org.
If you need counseling assistance call (760) 744-1150 ext. 2179, or visit the counseling department web site.
If you are having problems with your Palomar student email account, call (760) 744-1150 ext. 3143, or visit the student email help web site.
If you are having a technical problem using Blackboard, please use our website at https://www2.palomar.edu/atrc/helpdesk/ to Submit a Ticket, and our technicians will begin work on your problem as soon as possible.