During COVID-19, all offices are working remotely. Any questions can be answered via email or phone call. Our office hours will remain the same. If emailing, please email us from your Palomar Student email account to firstname.lastname@example.org. Or you may call us at 760-744-1150 ext 2366. We will also hold Virtual Help Desk over Zoom throughout the week.
Beginning March 30, all classes (with a few exceptions) will be delivered online in a mode that will be identified by instructors. Instructors will contact their students to inform them as to how to engage in their coursework and class time.
Find Information in Other Departments
Please choose from the buttons below to get COVID-19 updates about general students, international students, veteran students, Camp Pendleton students, and enrollment services.
Frequently Asked Questions
Betsy DeVos, United States Secretary of Education, has announced the following:
All borrowers with qualifying loans will automatically have an interest rate set to 0% for at least 60 days from March 13, 2020. They will be able to halt payments on those loans for at least two months by requesting an administrative forbearance through their loan servicer. Borrowers that choose to forgo asking for an administrative forbearance will not see a reduction in monthly payments. Rather, the full payment would be applied toward the principal balance of the loan.
The Department of Education has also stopped requests to withhold the wages, tax refunds, and Social Security benefits of borrowers who are in default on their federal student loans for at least the next 60 days.
Yes, we will still be disbursing funds as usual. Please see our disbursement schedule for more information.
We will accept scanned documents that come from your Palomar College student email address. You can email email@example.com. You can also use this email address to ask and respond to financial aid questions and information requests. Most Financial Aid verification documents are submitted online via Campus Logic.
You can use our new Chatbot feature on the Financial Aid webpage. Your question will be forwarded to our firstname.lastname@example.org email account if we cannot match your question to an answer in the Chatbot. We will keep the Financial Aid COVID-19 Updates webpage up to date as new regulations and information are received.