COVID-19 CLOSURE INFORMATION
The Cashier’s Office is closed due to the public at this time. However, the Cashier’s Office Staff will be answering emails Monday through Friday of each week with the exception of any Palomar College holidays. Emails can be sent to email@example.com. All emails requesting personal account information should come from your Palomar Student Email Address and should include your student ID number to help better serve you.
Other Important Information During the COVID-19 closure:
Checks on Hold with the Cashier’s Office- If you have a check on hold at the Cashier’s Office currently, and would like it mailed to you, please email the Cashier’s Office and include a photo or copy of a Government Issued Photo ID (Driver’s License, State ID, Passport, Passport Card, etc.) Please note that checks will be sent out once weekly to the mailing address on file with the college. If you need to update your mailing address, you can do that through your MyPalomar account- go to Student Center- at the bottom of the page, click on “Mailing Address” and it will let you update it.
Missing a check- If you are missing a check and would like to request a reissue, please visit our forms page, complete the form with as much information as you have (name, ID, check amount, signature, etc.) and send it from your Palomar Student email address to firstname.lastname@example.org. Please include a copy of your Government Issued Photo ID when sending in the form.
Payments- While the Cashier’s Office is closed, payments will still be accepted Online and by check or money order through the Mail. Instructions on how to make a credit card or ACH payment online can be found here. Payments made online will apply to the students’ account immediately. Please note that partial payments cannot be made online. Receipts for online payments will be emailed to your student email address. To mail in a check or money order payment, please mail it to- Palomar College Cashier’s Office- 1140 West Mission Road, San Marcos, CA 92069. All checks and money orders should be made out to Palomar College. Payments sent via mail will be applied weekly to the student’s account and a receipt will be sent to the mailing address on file.
MTS/NCTD Compass Cards– Unfortunately, all Compass Card Sales will be halted for the time being. Once the Cashier’s Office reopens, we will provide Compass Card Sales following our regular schedule found here. For information on where to load your Compass Cards for the time being, please visit the MTS Website.
For Staff- Departmental Receipts- Departmental Receipts will be accepted and processed as needed and as availability allows. Should you have a Departmental Receipt to turn in, please email email@example.com to make arrangements.
Palomar College Cashier’s Office
The Cashiers/Student Financials Office strives to provide quality service and information by maintaining accurate student financial records and communicating policies and information to students concerning their accounts. It is the function of the Cashiers/Student Financials Office to accept and process all payments and deposits made to Palomar College. The Cashier’s Office also assists with:
- Fee and Payment Information
- Refunding of Student Payments
- Mailing Financial Aid checks
- Student Activity Cards
- Discounted Transportation Passes- MTS
- Past Due Accounts (COTOP)
- 1098-T Tax Forms
Acceptable Forms of Payment
- Checks made payable to Palomar College (be certain to annotate the student ID # in the memo section of your check)
- Visa, MasterCard, Discover and American Express Credit Cards
- Payment Plan administered by Nelnet Business Solutions (available at the start of each semester’s registration period). Visit the Nelnet Payment Plan Info Page for additional information.
Payment Plan – Spring 2021
Palomar College’s Spring 2021 payment plan will be available on November 2nd, 2020 when enrollment begins. Below are the payment plan options available for the Spring term. Visit http://mycollegepaymentplan.com/palomar/ for more information. If you have a balance for a past term, please email firstname.lastname@example.org for more information on our Past Due Payment Plan.
To sign up for the payment plan, log in to your MyPalomar Account. Select Student Center. Under “My Finances and Financial Assistance,” there is a box titled Account Summary. Directly underneath the box is a link to sign up for the payment plan.
For detailed information on the Palomar College Refund Policy, please click here.
A student must officially drop or withdraw from a class by the published refund deadline. The following fees are subject to refund: enrollment, health, and non-resident tuition. If the college cancels a class, students will receive a refund automatically.
Parking Permit refunds can be requested by calling Credentials’ Solutions at 847-716-3005. For questions regarding Parking Permit refunds, please contact the Police Department at 760-744-1150 x 3499.
Students who paid for classes prior to receiving a California College Promise Grant (CCPG) will receive a refund after the semester refund deadline. For information related to waiver of enrollment fees, contact the Palomar College Financial Aid Office.
The Cashier’s Office is responsible for the following:
- Student refunds
- Internal Revenue Service Form 1098-T (Student Tuition Payment Statement)
- Financial Aid check disbursements
- Spring 2021 Registration Timetable.
- Summer and Fall 2020 Registration Timetable.
- For the deadline dates that apply to your classes, click on the deadline icon next to your class in your MyPalomar class schedule.