Skip to Content
Palomar College Learning For Success

Online Application Questions

Online Application Questions

[learn_more caption=”I’m applying for a position that requires letter of recommendation. I have a copy of one of my letters, but the online system requires me to enter the reference’s email address. What do I do?”] If you have a letter of recommendation to upload to your application, enter your own email address rather than your reference’s email. You will receive an email giving you instructions on how to upload the letter of recommendation. You may also upload your letter in any available link under the “Documents Needed to Apply” section of the application (i.e. link for supplemental materials).[/learn_more]

[learn_more caption=”I’m applying for a Faculty position that requires letters of recommendation. Since I use Interfolio to store my confidential letters of recommendation, can I have Interfolio mail them to your office?”] No, we do not accept hard copies of letters of recommendation (or any other application materials). Interfolio or similar dossier companies have online application delivery. The company typically gives the customer a special email address to use for each of their letter writers. You will need to contact your dossier company to find out the exact details, such as how long this process will take and what the cost will be. We suggest contacting your dossier company 1-2 weeks in advance (before the position you are applying for closes).[/learn_more]

[learn_more caption=”A position I’m applying for requires letters of recommendation. I have entered my reference’s email address as the online system requires, but what if my reference doesn’t submit the letter by the position’s close date?”] Our online application system will accept reference letters up to one week after a  faculty position’s close date. For administrative positions, the letters of recommendation are due the same day the posting closes. You can log into your profile to check the status of your application, including who has completed your reference request at [/learn_more]

[learn_more caption=”I’m applying for a position that requires transcripts and I have multiple transcripts, but I can only upload one document per link. What do I do?”] To upload multiple files into one document link, you will need to combine your documents into one PDF. For instructions on combining files into one PDF using Adobe Acrobat, click here. [/learn_more]

[learn_more caption=”Can I attach my previous equivalency form if I went through the equivalency process for a part-time faculty position and I am now applying for a full-time faculty position?”] Any applicant who needs to go through the equivalency process must complete and submit a new Application for Equivalency.[/learn_more]

[learn_more caption=”I’m trying to submit my application and keep getting an error message. How do I fix it?”] When you are in the “Check for Errors and Submit” section of the application, the system will mark what’s wrong in your application with a red X. Once you click on that section, you will be able to see exactly what’s wrong with your application (see below for an example). One of the most common errors are phone numbers in the wrong format. Phone numbers must be in the following format: xxx-xxx-xxxx (without the dashes).

FAQ image 1

Another common error is with the hours worked per week in the “Employment History” section. You must enter the number of hours without any decimals, dashes, slashes or spaces. In the example below, it appears that only “40” is entered, but there is actually a space afterwards, which is trigging the error message. If you are still getting this error and can’t figure out what’s wrong, you may want to delete the hours entered and reenter them to ensure there are only numerical values.

FAQ image 2

If you are still having problems, please contact our office at (760) 744-1150, ext. 3024 or via email ( before the position’s close date.[/learn_more]

[learn_more caption=”I’m applying for a position. Can I contact the department with my application materials?”] No, it’s our hiring policy that departments are not to be contacted with application materials. If you have any questions or need any assistance, please contact our office at (760) 744-1150, ext. 3024 or via email ([/learn_more]

[learn_more caption=”I’m writing a letter of recommendation for an applicant. Can I send my letter directly to the department?”] No, all application materials, including letters of recommendation, need to be submitted to HR via our online application system. If you have any questions or need any assistance, please contact our office at (760) 744-1150, ext. 3024 or via email ([/learn_more]

scroll to top