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Computer and Internet Services at the Library

Computers – Borrowing 

Students may borrow laptop computers at the Academic Technology Lab for use within the Library building for up to 4 hours of use at a time (x2657).

Computer Disks
Disks may be purchased in the Academic Technology Lab (x2657) vending machine on the Library 1st floor for $1.00, or in theCampus Bookstore (x2682).

Computer Labs

Digital Resources

The library has numerous Internet resources to assist in the research process, Internet accessible computers are located next to the Reference Desk on the 2nd floor, as well as in the Academic Technology lab on the 1st floor.  All of these resources may be accessed using a wireless Internet connection within the Library building, or from Internet-connected computers outside of the Library.  These resources include:

Building and Collection Facts

Building Facts

Size: 85,000 square feet
The new Library/LRC consists of an expansive entry atrium, collaboration and group study in both private rooms and open areas, classrooms, training and meeting rooms, individual and group open lab tutoring, and a computer commons with both individual carrels and group settings, and staff offices.

Collection Facts (as of 8/20/14)

Books: 100,000 plus volumes with subject strengths in art, music, history, science, and literature.  Search the online library catalog to find books.

Periodicals:  689 subscriptions to newspapers, magazines, and journals.  Thousands of periodical abstracts and full-text articles are available through online periodical databases.  Search the List of Periodicals and Online Databases pages for details and links.

Media:  A wide selection of videos, CDs, audiocassettes, DVDs, and multimedia packages.  Search the online library catalog for details.

Technical Help

Having Technical Problems in the Library? Try these Solutions. 

At the Palomar College Library, we understand that technical problems may occur when connecting to library resources.  Please feel free to contact us for help at any time by phone (760-744-1150 x2612) or email (library@palomar.edu).   It’s possible that the problem you’re experiencing is a common one.  We’ve tried to answer the most common technical questions below.   Perhaps you can solve your problem more quickly with the solutions below.  If not, please let us know and we’ll do our best to help you with your technical or research problem.  We’re here to help you with your success as a student at Palomar College.

I’m having trouble connecting my laptop or mobile device to the library’s wireless network. Where can I go for help?
I’m in the library but I can’t print from my laptop or mobile device. What do I do?
Why can’t my iPad or iPhone view some of the materials in the library databases?
I can’t access a database or ejournal.  What do I do?
I can’t access the article or document link that I saved or emailed to myself.  What do I do?
Citations don’t display in ProQuest databases (ProQuest Newspapers, Historical Los Angeles Times, Ethnic NewsWatch, Genderwatch).  What do I do?
Why can’t I view the ebook I’ve selected?

 

I’m having trouble connecting my laptop or mobile device to the library’s wireless network. Where can I go for help?

If you are having problems getting your mobile device or laptop connected to the library’s wireless network, please visit the service desk on the 1st floor of the library building for assistance.

I’m in the library but I can’t print from my laptop or mobile device. What do I do?

The library does not support printing from your personal laptop or mobile device. We suggest emailing yourself a copy of the document you would like to print or copying the document to a USB drive. If you need to borrow a USB drive temporarily, there are loaner USB drives available at the library reference desk on the 2nd floor of the library. Once you have emailed yourself the document or have copied it to a USB drive, please visit the Express Print Station at the 2nd floor reference desk. Printing is $.10 per page for black and white printing and $.30 per page for color printing. You can pay for your print jobs with cash or use your campus GoPrint account. There is always a friendly library staff member available to help you with printing at the library reference desk on the 2nd floor of the library.

Why can’t my iPad or iPhone view some of the materials in the library databases?

Many of the materials in the library databases use a technology called Flash to present interactive media. Flash is not supported by the following Apple products (iPad, iPhone, iPod Touch). Read an longer explanation here and here. There is no issue viewing these document on your Mac computer or a PC computer. To view the information that is not available on your iPad, iPhone, iPod Touch, please use a Mac or PC computer.

I can’t access a database or ejournal.  What do I do?

  • If you are OFF CAMPUS or using the campus wireless network, you must be a student, faculty, or staff to access eresrouces such as research databases, ejournals and streaming media content. Community library users may use these resources inside the Library on library equipment.
    To access from off-campus (remotely) current Palomar College students, faculty, and staff should click on any database link and at the login screen, type:

    • Students: student ID# and password (same as student eServices login)
    • Faculty and Staff: network user name and password (same as email login)
  • Be sure you’re connected to the database or ejournal from the Palomar College Library A-Z Database page. This ensures you have the URL we use.
  • Try clearing the cache (or deleting “cookies”) from your computer’s memory.
  • If you are asked for a Palomar username/password, enter your campus eservices username/password (students) or email username/password (faculty and staff). If instructed to type something else, try that instead.
  • Check to make sure your username and password are typed correctly (including lower/upper case).

I can’t access the article or document link that I saved or emailed to myself.  What do I do?

Type this:
http://prozy.palomar.edu/login?url=

in front of the document link that you saved or emailed to yourself. For example, if the link you saved is this:
http://ic.galegroup.com/ic/ovic/NewsDetailsPage?displayGroupName=News&prodId=OVIC&action=GALE%7CA241441750
add the first link to it so the entire link now looks like this:
http://prozy.palomar.edu/login?url=http://ic.galegroup.com/ic/ovic/NewsDetailsPage?displayGroupName=News&prodId=OVIC&action=GALE%7CA241441750

Citations don’t display in ProQuest databases (ProQuest Newspapers, Historical New York Times, Historical Los Angeles Times, Ethnic NewsWatch, Genderwatch).  What do I do?

This problem only affects Windows Internet Explorer 9. If you are using Windows Internet Explorer 9, you need to switch to ‘Compatibility Mode’. To do this, click the Compatibility View button Compatibility Modeon the Address bar of your browser (see below).  After switching to ‘Compatibility Mode’, try viewing the citation for your article.

Proquest Screenshot Compatibility Mode

 

Why can’t I view the ebook I’ve selected?

EBSCO eBooks allows only one user at a time to view a book. If a book shows “in use” that means it’s being used by another person on another computer or device.

Need more information?  Check our Services and Resources fact sheet.

Media Resources

The Library’s physical media holdings include DVDs, Blu-rays, music CDs, microscopes, and even a skeleton.  Most media items (including those for Instructor Reserves) are housed at or near the Circulation Desk on the 2nd floor of the Library Building.  Monitors and media players are available in the same location (headphones can be checked-out from the Library or you may use your own).

Physical media not in the library collection may be available from another library through the Library’s Interlibrary Loan service.

Online streaming media, including educational, instructional and feature films, can be found in the Library databases.

Videos not available online from the Library may be eligible for streaming onto the College’s streaming server, Kaltura. For more information, consult the Academic Technology Streaming Server webpage.

Equipment for classroom use may be obtained through Information Services Technical Services.

Student Learning Outcomes

Created May 1, 2007

In support of the Library’s instruction program and the College’s general education curriculum, the Palomar College Library has adopted the following set of information literacy learning outcomes. The library will support the outcomes listed below through a variety of instructional services including course-integrated library instruction; online, self-paced instructional materials; development of instructional materials for use by course instructors; and individual student research assistance.

  1. Recognize the need for information for any purpose (academic, work, personal).
  2. Identify and use library services and resources (online and physical) to support their information needs.*
  3. Identify appropriate search tools, including the library catalog, subscription databases, and Internet search engines, to find print and electronic materials on their topic.*
  4. Use appropriate search terms and limit features to narrow or broaden a search topic.*
  5. Recognize that the research process may require time, persistence, and more than one search to find appropriate information on a topic.*
  6. Evaluate information gathered by such criteria as: relevance, authority, bias, currency, peer review process.*
  7. Acknowledge the use of information sources within student’s own written/oral/visual work.
  8. Identify the type of source and cite source properly according to appropriate style guide.*

*The Palomar College Library Instruction Program focuses on teaching and assessing these outcomes.

The above learning outcomes are based on the Association of College & Research Libraries (ACRL) Information Literacy Competencies (http://www.ala.org/acrl/standards/informationliteracycompetency) and “A Checklist of Information Competencies for College Students” created by a team of California State University and California community college librarians.

Zoom for Library Help

Materials Request

Summer Semester 2021
June. 1 - August 28

Mon-Thur 10:00am-8pm

760.744.1150 x2612
1140 West Mission Road
San Marcos CA 92069

library@palomar.edu