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Palomar College Learning For Success

COVID-19 Student FAQs

In an effort to minimize and mitigate the spread of coronavirus (COVID-19), instruction and student services have shifted online. Please review the FAQs below for more information about how to access services.  

There will be no classes held at Palomar College during the week of March 16th – 20th and the campus will be closed for Spring Break March 23rd – March 27th. Check your Palomar College email and Canvas platforms for further details regarding your classes.

The regular spring semester will resume on March 30th with all instruction online only.  No decisions have been made regarding summer and fall semesters.

At this time, instruction and student services have been shifted online. There will be no classes held at Palomar College during the week of March 16th - 20th and the campus will be closed for Spring Break March 23rd - March 27th. After Spring Break, you may contact an individual department with specific questions. Visit their websites for contact information.

Students have the option of meeting with a counselor via Zoom or telephone when possible. New appointments requests are paused but students can submit any specific or urgent question via email at counselingdepartment@palomar.edu.  Additional updates can be found on the counseling website at www.palomar.edu/counseling  Counseling staff can answer questions via phone at (760) 891-7511.

For all health services, call first. The Student Health Center phone number is (760) 891-7530.

The Student Health Center is transitioning to phone appointments whenever necessary. We do not have the capacity to treat or diagnose COVID-19 on campus, but our medical team can answer your questions and provide guidance on where to access appropriate care.  Palomar students can access telehealth services by video 24/7 through Rezolve.org at a discounted rate of $10 per visit. For instructions, visit the Student Health Centers’ website.

If you are experiencing a crisis or psychiatric emergency, call the SD County Access and Crisis Line at (888) 724-7240.  You may text “COURAGE” to 741741 to access the Crisis Text Line. Both of these services are open and available 24/7.

For Behavioral Health Counseling Services at Palomar College, please call first. Call (760) 891-7531 for scheduling options. 

Behavioral Health Counselors remain available during the spring semester. Appointments will transition to telehealth platforms, including phone appointments. Your counselor will discuss these options with you and establish a plan that will help reduce barriers to your mental healthcare including referral to partners in the community for ongoing treatment.

Students have the option of meeting with a DRC counselor via Zoom or telephone when possible.

New appointment requests are being reviewed on a student by student basis to ensure active students in courses this semester are being assisted and supported in a timely manner. Students can submit any specific or urgent question via email at drc@palomar.edu or via phone.

The DRC’s Testing Center will be closed until March 30th. Students should work with their professor for test administration on or after March 30th.

Additional updates can be found on the DRC website at www.palomar.edu/drc  DRC staff can answer questions via phone at (760) 744-1150, ext.  2375 or 2376.

All transfer events and university representative visits have been postponed at this time. If you need assistance with transfer inquiries such as university denials, petitions, appeals etc. please use one of the following options:

  • You can request a phone an appointment by calling (760) 744-1150, ext. 2552
  • Subscribe to 2-way text (Phone #: 81010; Message @PCTCSp20)
  • Email direct questions to transfercenter@palomar.edu.

In person orientations have been suspended until further notice, but the online orientation can be found on your MyPalomar account. You will be able to access the online orientation under your To Do List located on your Student Center. 

If you have trouble accessing your online orientation or if there is no link to it on your To Do List, please email studenthelp@palomar.edu with your name and PalomarID # for assistance.

At this time, the education centers in Escondido, Fallbrook, and Rancho Bernardo are closed to the public.  All classes will be taught online. Services will be limited to online or phone communication. Please check individual department or program websites for more information.

We have created a quick guide with on-campus and community resources to assist you. Visit our Quick Guide to Student Resources website for more information.

We strongly encourage you to try the class for a couple of weeks.  Your instructors are working hard to make the experience work for you and for them.

The last week of your Fast Track 1 and 4-Week 2 class will be the week of March 30, 2020.  If your class was a face to face, it will meet on the same day it did during the regular term.  If this conflicts with another class, please alert both professors immediately to plan your absence.  Keep on the lookout for communication from your instructors.

Yes. All classes will be conducted from a distance no matter what the format is. Online is one option; your instructor may also use email, conference calling, etc. Your instructor will be contacting you, so be sure to check your Palomar College email regularly.

We are waiting on recommendations from the Chancellor’s Office.

It’s completely understandable that you are concerned about this!  Here is one resource: Check out the Are You Ready to be an Online Student webpages: https://www2.palomar.edu/pages/areyouready/. We also recommend you contact the instructor for tips on how to be successful.

Palomar College offers online tutoring through Net Tutor; students access online tutoring through Canvas.  We are also exploring other distance assistance using our own faculty and tutors. We will provide further direction as it becomes available.

EOPS/CalWorks/Care/Foster Youth

Appointments will be offered by phone or video chat utilizing the Zoom platform until future notice.

For general questions, email eopsadmin@palomar.edu or call (760) 744-1150, ext. 2449.

Trio SSS

Counseling appointments will be offered online or by phone. Important deadlines and information will be regularly sent to students via email. SSS Counselors and staff will provide online workshops on important topics. Remote tutoring will be offered soon.  

New applications for the program will continue to be accepted; visit the TRIO SSS website to learn more. For questions, contact SSS staff at (760) 744-1150, ext. 2761.

You can find tutorials on our website at here.

Click here to get tips on taking a course on the Canvas platform.

We have many student resources for students taking courses online.  You can find them here.

We serve one of the largest veteran and active duty populations in the state.  Please visit our resource page for veterans here.

  1. We strongly encourage you to try the class for a couple of weeks.  Your instructors are working hard to make the experience work for you and for them.

You can remind your instructor that this week is non-instructional.  You may also want to contact the department chair of your class’ department.  Look on the department webpage for contact information. Click here to search for the department link: https://www2.palomar.edu/pages/academics/programs/.

Yes. All classes will be conducted from a distance no matter what the format is. Online is one option; your instructor may also use email, conference calling, etc.  Your instructor will be contacting you, so be sure to check your Palomar College email regularly.

It’s completely understandable that you are concerned about this!  Here is one resource: Check out our Are You Ready to be an Online Student webpages: https://www2.palomar.edu/pages/areyouready/. We also recommend you contact the instructor for tips on how to be successful.

Palomar College offers online tutoring through Net Tutor; students access online tutoring through Canvas.  We are also exploring other distance assistance using our own faculty and tutors. We will provide further direction as it becomes available.

The last week of your Fast Track 1 and 4-Week 2 class will take be the week of March 30, 2020.  If your class was a face to face, it will meet on the same day it did during the regular term.  If this conflicts with another class, please alert both professors immediately to plan your absence.  Keep on the lookout for communication from your instructors.

We are waiting on recommendations from the Chancellor’s Office.

The Office of the Chancellor of the California Community Colleges has a resource here.

Palomar College is working in accordance with the California Community College Chancellor’s Office, as new updates in legislation and state-wide regulations are received daily. Please visit the Enrollment, Admissions, Records and Evaluations COVID-19 Updates Webpage for enrollment related updates.

Palomar College is working in accordance with the California Community College Chancellor’s Office, as new updates in legislation and state-wide regulations are received daily. Please visit the Enrollment, Admissions, Records and Evaluations COVID-19 Updates Webpage for enrollment related updates.

Student Athletes

All counseling appointments will be taking place online through March 20th.  Students can continue to set up appointments online through the athletic website’s appointment website or by emailing Amber Slivick at aslivick@palomar.edu. The lab will be closed.

All practice and training sessions are currently suspended.  Coaches have been advised to contact their student athletes and to provide online workouts and other necessary materials.  We are also working on systems to track student training hours.

The facilities are closed as of Mar. 13 2020 and will remain closed indefinitely.

We will be creating Student Athlete Portfolios for our 2nd Year Spring Athletes that have had their athletic transfer opportunities impeded. Coaches have also been advised to contact their sports governing bodies to discuss the possibility of region-wide, non-traditional showcases once the COVID-19 crisis has subsided. Athletic eligibility may be modified pending further direction.

The California Community College Athletic Association is working to develop a policy to accommodate all spring 2020 Athletes.  The CCCAA is coordinating with the NCAA, NAIA and other governing bodies to assure a comprehensive solution to continuing eligibility.

For the next several weeks there will be no practice.  The Athletic Department is waiting for further direction from the CCCAA. We are also following the federal, state, and county guidelines for mitigating the spread of the COVID-19 virus. However, all athletes are required to still participate in their ACS classes via distance learning. Athletes should contact their coaches directly for more information on their specific class requirements.

At this time, competitions for the spring have not been cancelled, they have been suspended indefinitely, as stated in a Mar. 12 release by the CCCAA. The department is waiting for more clarity from the CCCAA. In the mean time Student Athletes should maintain a level of training and fitness that will allow them to participate at an optimal level if competition resumes.

No. All classes will continue through a distance learning format as stated in the release by the school. All assignments must still be completed by appropriate deadlines.

Athletes should contact the Athletic Academic Counselor, Amber Slivick, for direct assistance. Meetings will be held by phone or via Zoom.  (Instructions for setting up a meeting with Zoom can be found here.)  Student Athletes should also frequently check the Palomar College Website for updated information on further resources.

Please go to the Palomar College Website and click the “New Students” tab at the top of the page.  If further assistance is needed please contact one of the coaches of the sport that you would like to participate in.

If you need rehab, please contact the athletic trainers, Flecicia Heise (fheise@palomar.edu) or Dennis Greenhill (dgreenhill@palomar.edu). Each injury will be individually evaluated.

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