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Palomar College Learning For Success

Veterans Services

Serving Those Who Served


Veterans COVID-19 FAQ

Latest VA Update (April 2, 2020)

Dear military-affiliated students,

I hope that this finds you healthy and well. Our office has continued to work diligently to meet your needs during these uncertain and chaotic times.

At this time, the VA has instructed us to report all term date changes in VA Once (the electronic system we use when reporting student enrollment to the VA). It’s important to understand how this may impact you. Fast Track 1 courses will be reported as ending 4/4/2020. Fast Track 2 courses will be reported as beginning 4/6/2020. Some classes will vary slightly by the day (example: some will start 4/7/2020). If you are in an FT1 or FT2 course, please check eServices to verify any changes to start and end dates.

Typically, term date changes would cause the VA to recalculate payments. We are unsure at this time how the VA will proceed. We are reporting all changes with remarks “COVID-19” so the VA is aware these are changes that are out of the students’ control. We know this can be a lot to process. If you have any questions or concerns, please don’t hesitate to reach out to us at

I wish you each the best as we move through the second half of the semester.


Jessica Horn
Supervisor, Veterans Services

Frequently Asked Questions

As of 3/18/2020 the VA has advised all schools not to make any changes to enrollment certifications and are paying students as normal. The VA is hosting a conference call on 3/19/2020 at which they will advise schools on how to proceed during this time.

Student Veterans of America has posted a summary of what is going on nationwide. Please check their updated website here for more information:

The VA is taking an aggressive public health response to protect and care for Veterans in the face of this emerging health risk. For more information on other services and medical care please visit the VA’s website at

If you have additional questions, the best way to contact us at this point, 3/18/2020, is by email. Please email us at and we will work quickly to answer your questions.

We are still working very closely with many of our community organizations as they are working on ways to provide services to veterans and their families during this time. If you have a referral request, please email us at

Find Additional Information

Please choose from the buttons below to get COVID-19 updates for general students, international students, additional veteran students FAQs, Camp Pendleton students, and financial aid.